AT&T customers report wireless outage for several hours

AT&T is experiencing some issues right now that are causing customers to see an “SOS” message instead of the usual service bars.

“We are working to address a software issue that may be affecting a limited number of our customers’ ability to connect to our wireless network. Keeping our customers connected is our top priority, so we appreciate their patience as we work to resolve this issue,” AT&T spokesman Jim Kimberly said in a statement to The Edge.

Kimberly also said that the explanation she posted was Mobile Report Those reports were inaccurate. The agency said AT&T internally found that a switching center outage “resulted in a series of issues, including delayed service, inability to provision new SIM cards, and, for many people, complete loss of network connectivity” that could primarily affect iPhones and other Apple devices.

Users on Reddit have also reported service issues on some Android Devices.

On Tuesday afternoon, there was also a spike in user reports. On DowndetectorThere has been a decline in reports since the peak, but as I write this article, the Downdetector chart has started to rise again.

Update August 27: A statement from an AT&T spokesperson has been added.