Gollum developers apologize for the game’s “disappointing experience”.

developers behind The Lord of the Rings: Gollum He published an apology after critics and gamers alike panned the title for its lackluster gameplay, unrefined graphics, and overall glitch. In a message posted to Twitter And steamDaedalic Entertainment says it is sorry for the game’s “disappointing experience”.

“We acknowledge and deeply regret that the game has not lived up to the expectations we set for ourselves or our dedicated community,” the letter read. “We really value your feedback and actively listen to your voices, read your comments, and analyze the constructive criticism and suggestions you have provided.”

The studio adds that it has been working on fixes for some bugs and performance issues that players have been experiencing and says it will keep users updated on its progress.

Gollumwhich is set during the events of The Fellowship of the Ring, is an action-adventure game for PlayStation 5, Xbox Series X/S and PC. (It’s due to come to Nintendo Switch later this year.) During the game, you control Gollum and his two characters as you try to sneak around the orcs and escape Mordor. Unfortunately, it didn’t take long for the negative reviews to start pouring in after it was released on Thursday.

while ribbed He writes The game is sorely lacking in personality. GameSpot notes I crashed over 120 times in 11 hours of playing, And IGN He says It is simply “not fun to play”. The PC version of the game is now available Rating 41 on Metacritic and a “mostly negative” reception on steam. With that in mind, it’s not clear how much the game developers can do to actually fix the game, aside from fixing any performance issues.