what happened: In 2023, Delta Airlines plans to gradually launch free in-flight Wi-Fi on many of its flights. If successful, more travelers will be able to stay connected mid-flight without spending extra money. It is expected that passengers will need to enter their Sky Miles Loyalty Number to access the Internet. This membership program is free to join.
so what: Delta is a major US airline with a loyal customer base. The airline and most of its competitors offer WiFi, when available, at an additional cost. Costs vary, but free WiFi available to all travelers (regardless of airline status or ticket type) isn’t typical. JetBlue is the only US-based airline that offers free WiFi to all travelers.
If Delta starts offering free WiFi to all customers on all flights, it might entice other carriers to do the same. Airfare costs are high, so this will be welcome news for frequent flyers as it will reduce additional travel expenses and provide more incentive to fly with Delta.
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At this time, Delta is testing its WiFi infrastructure by rolling out this feature to identify travelers on specific routes. As noted in The Wall Street JournalWhen asked for more information on this news in November, Allison Abend, Delta’s chief customer experience officer, said, “It’s complex, but we’re actively testing it now, and it works.”
What now: Nobody likes to be nickel-and-dime with extra fees. This change will allow more travelers to stay connected without incurring additional expenses. However, this news may have some Delta cardholders wondering if they’ll get less value from Airline credit cards If it is implemented.
The good news is that Delta cardholders are unlikely to experience a loss in the value of their card. This is because no Delta cards currently offer free WiFi as a feature. Delta credit cards Include discounts on the flight in the form of a credit statement. However, Wi-Fi purchases are not eligible.
No matter what credit card you have in your wallet, it is a good practice to review your card benefits regularly to ensure that you continue to get value from the card. If you are ready for a change, you may want to explore other things Travel rewards credit cards.
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